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Why does MIMOBOT function like and resemble a USB flash memory drive?
Because MIMOBOT is a USB flash memory drive! Store all your data, pictures, music and more on MIMOBOT!
What memory capacities are available?
MIMOBOT comes in 2GB, 4GB, 8GB, and 16GB sizes. Select MIMOBOT also come in 32GB and 64GB. Note: The actual usable memory size is less than stated in the product specification due to flash memory design, testing, and formatting.
How many photos or songs can I store on my MIMOBOT flash drive?

The table below displays approximate number of pictures or songs per capacity.

image/ song size

file size*

4GB

8GB

16GB

32GB

64GB

2 MegaPixels

1MB

4096

8192

16384

32768

65536

4 MegaPixels

2MB

2048

4096

32768

16384

32768

6 MegaPixels

3MB

1364

2728

21824

10912

21824

MP3 Song

4MB

1024

2048

16384

8192

16384

*file sizes are based on average size of high resolution JPEGs and MP3s. (Actual sizes will vary depending on images, songs, and level of compression used.)

Is MIMOBOT compatible with my OS?
If you use a Windows (Vista, XP, 2000, 98SE) or Mac (OS 9.0 or later) computer then you're all set. Officially we do not support Linux, but some users have reported success on their Linux machines. Please also note, Windows NT does not support USB flash drives.
Do I need a driver?

Not unless you're running Windows 98SE. If so, please contact us.

Is MIMOBOT USB 2.0?
Yes, MIMOBOT flash drives are Hi-Speed USB 2.0 and are backwards compatible with USB 1.1.
Why does my MIMOBOT tail light up?
That's the data activity indicator light. The MIMOBOT tail flashes when in use. Do not remove the drive when the data activity light is on or data loss may occur.
How do I turn off MIMOBOT?
Mac: Drag your MIMOBOT from the desktop to the trash. Windows: Right click the "Safely Remove Hardware" icon on your task bar. Select and stop the drive (usually listed as "USB Mass Storage Device"). Confirm and select the drive you'd like to stop (usually listed as "MIMOBOT USB Device"). Both: When your computer notifies you and the tail indicator light turns off, it is then safe to remove MIMOBOT from your computer.
Is MIMOBOT safe?
Of course. They're FCC/CE certified, meaning they've passed rigid consumer electronics testing as required by governing bodies in the US, Europe, and Asia. For best results, MIMOBOT should not be left in the sun, come into contact with water, or be used as a toy. Caution, contains small parts. Not suitable for children under the age of 13.
What about tech support?
Should you need it, we offer technical support on the operation of your MIMOBOT. Please note: the included Mimory software (ie, screensavers, MimoByte sound software, etc.) may not function on your computer due to other software interactions and incompatibilities.
How big is a MIMOBOT?
Held in your hand, a MIMOBOT is 2 3/8" x 1 1/8" x ½" small, or 60 x 27 x 13mm for you metric system folk. On planet blõôh, MIMOBOT characters are nanometer-scaled, barely the size of a molecule.
Where and how can I adopt a MIMOBOT?
You can adopt a MIMOBOT in The Lab or at your friendly boutique retailer.
What payment types do you accept?
We accept Visa, Mastercard, and American Express. All transactions are conducted in US currency.
What is your delivery policy?
Mimoco is based in Boston, MA, USA and we ship to many countries worldwide via USPS and UPS. Shipping prices vary with order weight and method used and can be determined before check out via the online shopping cart. In stock MIMOBOT characters usually ship within three business days of order. A confirmation number will be emailed when your MIMOBOT is shipped.

Domestic transit times vary depending on the level of service requested: UPS Ground takes 1 to 6 business days, depending on the shipping address. UPS 2nd Day Air and Next Day Air are options as well. Finally, USPS Priority is available and usually takes 3 days, but is not guaranteed and sometimes takes up to 2 weeks or longer (We do not recommend USPS Priority if your purchase is intended to arrive on a specific date (i.e., as a gift) less than two weeks from date of order). Please note: UPS does not ship to PO boxes. All deliveries to PO boxes will be sent via USPS Priority.

All about tracking: UPS ships with a tracking number, while USPS Priority only includes a delivery confirmation number. The UPS tracking numbers will provide package whereabouts, whereas USPS Priority Mail only identifies general delivery information.

International recipients may be required by national law to pay import duty tax. Please note that Mimoco does not include duties and taxes when calculating the cost of shipping. International shipping options include UPS Worldwide Express (1-3 days) or UPS Worldwide Expedited (3-5 days), or USPS Global Express (4-7 days). All about tracking: UPS ships with a tracking number, while USPS Global Express only includes a delivery confirmation number. The UPS tracking number will provide package whereabouts, whereas USPS Global Express only identifies the date the package cleared customs.
I just completed my order and need to change my shipping method, address, or add/remove an item to my order! How can I do this?
No problem! Because we aim to process your order in a timely manner, please contact our Customer Service Humanoid within 24 hours of placing your order (or by the start of the next business day for weekends & holidays.) This way, we can be sure to catch your order before it’s too late! Unfortunately, we won’t be able to make any changes to your order outside of this 24-hour period.
What is your warranty and return policy?
Due to their limited nature, we cannot accept MIMOBOT flash drives for return. MIMOBOT flash drives are guaranteed free from defects, but if found defective can be returned for a replacement within one year of purchase. A Return Authorization Number (RA#) and receipt must always accompany returns. Contact us at deadbot@mimoco.com for directions to return your sad nonworking MIMOBOT to the mothership. Because MIMOBOT runs are always short, we cannot guarantee the availability of the same MIMOBOT as originally purchased. We'll always replace a MIMOBOT for the same or higher memory capacity. This warranty does not cover damage by accident, misuse, tampering, moisture, exposure to extreme temperatures or normal wear and tear. Please note that Mimoco assumes no responsibility for lost or corrupted data. When backing up your data, always use more than one method. Returns for Stuff We Like (any product not originally manufactured by Mimoco) will be permitted within 30 days of shipping your order.
Do you offer pre-orders?
From time to time, Mimoco offers fresh MIMOBOT characters for pre-ordering on the site. Place an order now and we'll ship your MIMOBOT as soon as it is in stock. You will be billed the full price of your MIMOBOT selection, including shipping fees, up front. When your order is ready to ship you will receive a confirmation email with your tracking number. Any other items purchased at the time of pre-order will be held until the pre-ordered item becomes available, unless the "Split Shipping" box is chosen during check out. Orders using the "Split Shipping" option incur separate delivery charges when the pre-ordered item ships. Please note that product availability dates are estimates and you may receive your order earlier or later than the date specified. If there is a delay in your shipment we will notify you by email. If for any reason your pre-ordered item does not become available, the full amount billed will be refunded.
What is your shipping policy for contest winners?
Congratulations if you just won a contest sponsored by Mimoco! Now, you may be wondering how your awesome prize will be delivered to you? US winners: if you live in the US, your prize will ship free of charge via UPS Ground. You'll receive an email once the package ships with a tracking number. UPS Ground takes 1 to 6 business days, depending on the shipping address.

Non-US winners: if you don't live in the US, three options are available:
  • USPS First Class: free of charge, no tracking number, no insurance, delivery time varies depending on the shipping address.
  • USPS Express: $25 to $50 charged to the winner, tracking number and insurance provided, takes 5-7 business days
  • UPS: $20 to $45 charged to the winner, tracking number and insurance provided, takes 2-3 business days.
Hey, the MIMOBOT I just bought is now on sale! Can I get a discount too?
Sure! Mimoco offers 10-day retroactive price protection for items that go on sale; if you place an order within 10 days before the sale begins just send us a message and we'll refund you the discount! This offer excludes any flash sales or other offers as deemed by Mimoco (ie, Black Friday, Cyber Monday, and other 24-hour type sales).
What is your privacy policy?
We do not share your information with anybody except on an as needed basis to process payments with a third party payment processing partner and to our shipping partners to deliver your package. For purchases, we use Secure Socket Layer (SSL) technology to encrypt all of your personal information (such as your credit card number) as it travels across the internet. This means that your information remains private and safe! Mimoco complies with the CAN-SPAM Act of 2003. Read our full privacy policy here.
Any other legal notices?
The content on this website is protected by © and may not be reproduced without prior written consent of Mimoco, Inc.™ & ©2005-2013 Mimoco, Inc. MIMOBOT and all related logos, names and distinctive likenesses are the exclusive property of Mimoco, Inc. All rights reserved. US Patent D523,017S. All other © and ™ are the property of their respective owners.