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If, for any reason, you're not completely satisfied with your Mimobot or MimoPower product, you can return it within 7 days of receiving your purchase -- just send our friendly Customer Service Humanoid an e-mail at firstname.lastname@example.org to be issued a Return Authorization and further instructions! Returns will only be accepted if returned in perfect condition in full, original packaging. Due to their limited nature, we cannot accept MIMOBOT & MimoPower products for refunds or exchanges for other styles. MIMOBOT flash drives and MimoPower products are guaranteed defect-free, but if found defective can be returned for a replacement within one year of purchase.
A Return Authorization Number (RA#) and receipt must always accompany returns. Contact us at email@example.com for directions to return your sad non-working MIMOBOT or MimoPower product to the mothership.
Because production runs are always short, we cannot guarantee the availability of the same MIMOBOT or MimoPower product as originally purchased. We'll always replace a MIMOBOT for the same or higher memory capacity, or a MimoPower product for the same or higher charging capacity.
This warranty does not cover damage by accident, misuse, tampering, moisture, exposure to extreme temperatures or normal wear and tear. Please note that Mimoco assumes no responsibility for lost or corrupted data. When backing up your data, always use more than one method. Returns for Stuff We Like (any product not originally manufactured by Mimoco) will be permitted within 30 days of shipping your order.
MimoPower products are compatible with most smartphones. Always exercise caution when plugging and unplugging your MimoPower by removing cables and tips gently from the slot. Do not store in excessively hot or cold areas (i.e, the car dashboard on a summer day) as MimoPower products contain a lithium ion battery. When in doubt regarding your phone's compatibility with lithium ion backup battery devices, consult the manufacturer. Mimoco assumes no liability for damage caused to devices by improper useage.