Mimoco is based in Boston, MA, USA and we ship to many countries worldwide via FedEx, USPS and UPS. Shipping prices vary with order weight and method used and can be determined before check out via the online shopping cart. To receive a shipping quote, enter your shipping address at checkout, and be sure to check the total in the lower-left hand corner before placing your order! In stock MIMOBOT characters usually ship within 3 business days of placing your order. A confirmation number will be emailed when your MIMOBOT is shipped.
Mimoco offers FREE ground shipping on orders of $50 or greater! Domestic transit times vary depending on the level of service requested. Orders placed after 1:00pm ET are typically processed the following business day. Mimoco does not process orders on the weekend or holidays; orders placed on Friday or a holiday will be processed the next business day. Mimoco will notify you if an item is out-of-stock and will provide you with an estimated shipping date at the time of purchase. All deliveries to PO boxes will be sent via USPS.
In the event you believe your package may have been lost in transit, you must notify us within 60 days of your ship date.
Beyond the 60 day mark, we are unable to retrieve the tracking information from the carrier to assist in resolving your issue and the value of your purchase will be refunded in store credit.
In the event that your package is returned to sender due to insufficient address, we will reach out to you to confirm and attempt to ship one (1) more time to the address you specify. If the package comes back again, you will be refunded for your purchase minus the cost of shipping, and you are welcome to place a new order.
- Ground Shipping: 3 to 10 business days
- 2-day Shipping: 2 business days
- 1-day Shipping: 1 business day
Please note: UPS and FedEx do not ship to PO boxes. All deliveries to PO boxes will be sent via USPS.
Mimoco offers international shipping to the following countries: Argentina, Australia, Austria, Bahamas, Belgium, Brunei, Canada, Chile, China, Denmark, Finland, France, Germany, Greece, Hong Kong, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Korea, Macau, Malaysia, Monaco, Mexico, Netherlands, New Zealand, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom and United Arab Emirates. Delivery times will vary.
International recipients may be required by national law to pay import duty tax. Please note that Mimoco does not include duties and taxes when calculating the cost of shipping.